In modern life, smart technology has begun creeping into various sectors and markets. As a result, high-tech methods involving digital systems, AI and sensors are increasingly being used to automate and improve productivity and work processes. Also, the global pandemic has changed the professional cleaning landscape and made all of us more willing to adapt and embrace novel solutions. More and more, areas where demand have increased over recent years include healthcare facilities, large offices, colleges, and universities. Cleaning staff in such environments have many commitments, which means time management is critical.  Knowing when and where they are likely to be needed has never been more important and having access to real-time data makes this possible. In this feature we take a closer look at some of the recent developments, technological advances in producing products, sustainability and the key benefits offered.

Enhanced data-driven cleaning solution to help Healthcare EVS and Cleaning Managers improve efficiency

Tork, an Essity brand, pioneered the first data-driven cleaning solution in 2014. Back then, few people had given serious thought about how digital solutions could help maximise operational outcomes. Now, the pandemic has put an even sharper focus on infection prevention and reducing Healthcare Associated Infections (HAIs) in healthcare cleaning, which has meant even more cleaning for already busy cleaning teams. Together with staffing issues, new and even stricter cleaning protocols and additional reporting duties, this development has left managers with expectations to perform more work than ever – with the same or even less resources. Tork has unrivaled experience in data-driven cleaning with hundreds of satisfied customers, and now the company is introducing an enhanced offer called Tork Vision Cleaning. By digitalising cleaning systems, cleaning managers can use real-time data to understand when and where there are cleaning needs in facilities. This increases operational efficiency and saves staff time that can be devoted to more hygiene-critical cleaning. According to data collected from existing Tork customers, switching to data-driven cleaning helped them:

  • Save up to 20 percent of cleaning hours, time which could be used elsewhere to address more critical tasks
  • Ensure dispensers are stocked 99 percent of the time. Stocked dispensers means hygiene supplies are available to support hand hygiene
  • Reduce dispenser checks by 91 percent, saving hundreds of staff hours every year
  • Achieve up to 30 percent higher customer satisfaction scores.

“Over the years, our customers have realised that data-driven cleaning brings many more benefits beyond smarter staffing, faster resolution times and optimal cleaning frequencies”, said Charishma Kothari, Services and Solutions Director at Essity’s professional hygiene business. “Using the insights gained from real-time data has meant that they have been able to transform their entire way of working and achieve better results by empowering their cleaners to work smarter and more efficiently. In a current customer survey, 100 percent [of respondents] said data-driven cleaning helps them improve hygiene in their facility while 85 percent said it helped them support a safer environment during the COVID-19 pandemic.

Upgrading has never been easier

Depending on the needs and requirements of their facility, customers can choose between three data-driven cleaning offers to best suit their specific cleaning operations. Tork Vision Cleaning uses people counters and connected dispensers to give cleaners and managers access to real-time data regarding immediate cleaning needs. Included is everything managers need to make data-driven cleaning an integrated part of their operations:

  • Hardware in the form of people counters, gateways and the market’s largest selection of Internet of Things (IoT) connected dispensers with a broad selection of refills to accommodate the needs of any facility.
  • Facility management software that displays the collected real-time data on desktops, tablets or smart phones and facilitates easy reporting and other administrative tasks.
  • An Onboarding and Success Programme which includes installation, training, support, and evaluation of the business value.

“One hundred percent of our customers said that they would recommend our digital solution – proving its true value. Tork Vision Cleaning has significantly helped them with sustainable hygiene management during the pandemic and in preparing for the future, get staffing right and adapting to stricter requirements,” concluded Kothari.

The time for cleaning to go digital is now. Learn more at: services/solutions/vision-cleaning. For additional information email: